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Unitrade Management Services Pty (Ltd)

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UMS Academy


UMS has a strong belief in the future of the independent trader in South Africa and is also a strong proponent of the upliftment of communities. In light of these principles, the company is in the process of launching a training facility called the UMS Academy, which will offer skills training for independents and their staff, as well as for UMS staff and ultimately the broader retail and wholesale industry. The UMS Academy is inspired by the IGA Coca-Cola Training Institute and is set to launch in early 2014.

Trainees will benefit from a blended learning experience that consists of on-site, online and classroom-based training, which will be aligned with NQF (National Qualifications Framework) levels and registered with the Wholesale & Retail Sector Education and Training Authority. The online training programme will provide customized training in modules such as Category Management; Customer Service & Professionalism; Store Cashier; and Visual Merchandising.


Freedom Through Knowledge


To Provide Learners With A Foundation In Basic Skills, To Spark An Attitude Of Inquiry And An Enthusiasm For Life-Long Learning.

To Develop Learners With Active And Creative Minds And To Enable Them To Contribute To Their Communities In Meaningful And Positive Ways.

To Improve The Skills Needed For Success And To Advance Knowledge Creation, So That Each Learner May Achieve The Highest Standards Of Intellectual And Personal Development.

To Afford Independent Retailers Professional And Relevant Skills Development Programs, To Allow Them To Compete In An Ever Changing Environment.


  • Encouraging Initiative
  • Personal Discipline
  • Continuous Improvement
  • Commitment
  • Honesty
  • Participation


The UMS Academy difference...

UMS is the only company offering this to the industry for the upliftment of the independents and their staff. All courses will include a basic customer service module. The online training will be easy to follow, even for those who are not computer literate, with course facilitators helping every step of the way. Our Academy staff will arrange the training from start to finish, making it easy for our members to develop and empower their people while growing their business. The courses include both progress and end-of-course assessments and if the trainee meets the required outcomes, they are awarded a certificate of competency. In addition, the UMS Academy will offer instructor-based classroom training at our offices in Crown Mines, Johannesburg. Learning courses, informative seminars and conferences are also in the pipeline, designed for UMS store owners and pertaining to operations within their stores.